Terms & Conditions

Last updated: September 21, 2026

1. Acceptance of Terms

By accessing or using solutionsforlongtermcare.org (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

2. Intended Use

This Site is provided for general informational purposes only. Solutions for Long Term Care (“we,” “us,” or “our”) offers guidance related to Medi-Cal long-term care benefits, but nothing on this Site constitutes legal, financial, or medical advice. See the Professional Disclaimer below.

3. Website Disclaimer

The information provided by Solutions for Long Term Care on this Site is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

4. Professional Disclaimer

The Site cannot and does not contain consultant advice. The information is provided for general informational and educational purposes only and is not a substitute for professional advice. Before taking any action based on information from this Site, we encourage you to consult with the appropriate professionals. THE USE OR RELIANCE ON ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK.

5. Messaging Terms and Conditions

By providing your phone number, you agree to receive informational text messages (appointment reminders, scheduling, document requests, account notifications, etc.) from Solutions for Long Term Care. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at contactus@solutionsforlongtermcare.org. You can opt out at any time by replying STOP.

Text messages are sent using our service provider, Phone.com. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of any purchase or service.

6. Testimonials Disclaimer

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. The experiences are personal to those particular users and may not necessarily be representative of all users. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

Testimonials on the Site are submitted in various forms, such as text, audio, and/or video, and are reviewed by us before being posted. They appear verbatim as given by the users, except for correction of grammar or typing errors. Some testimonials may have been shortened for brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Solutions for Long Term Care unless otherwise noted, and may not be copied, reproduced, or distributed without our permission.

8. Third-Party Links

This Site may contain links to third-party websites (such as CANHR or DHCS) for informational purposes. We are not responsible for the content, accuracy, or practices of any third-party sites.

9. Limitation of Liability

To the fullest extent permitted by law, Solutions for Long Term Care shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

Questions about these Terms can be sent to contactus@solutionsforlongtermcare.org or (925) 400-7603.